Privacy Policy

Privacy Policy

At Jaipur Taxi Wala, your privacy is our top priority. When you hire a taxi from Jaipur or use our local and outstation cab services, we want you to feel safe and confident about how your personal data is handled. This Privacy Policy explains what information we collect, how we use it, why it is needed, and how we keep it safe.
We follow simple, transparent, and customer-friendly privacy practices, ensuring complete trust when you travel with us.

1. Information We Collect – Jaipur Taxi Booking Privacy Policy

When you book a taxi with Jaipur Taxi Wala, we collect certain information to ensure a smooth and safe travel experience. This information helps us confirm your booking, offer better services, and maintain clear communication.

1.1 Personal Information

We may collect the following basic details:

• Full Name

• Mobile Number

• Pickup & Drop Location

• Email Address

• Date & Time of Travel

• ID Proof (only if required for specific destinations like airport or hotel check-ins)

These details are taken only for booking purposes and not used for anything else.

1.2 Communication Details

If you contact us through WhatsApp, call, SMS or email:

• Phone: +91 9829006698

• Email: jaiswalumesh93@gmail.com

We may store your message to improve our services or reply to your queries.

1.3 Payment Information

If you pay through online mode, payment gateways may collect certain information. We do not store your card, UPI, or wallet details.

1.4 Location Information

To ensure accurate pickup and drop, we may use your device location (only if you allow it).

1.5 Website Visits

If you browse our website, we may collect:

• IP Address

• Browser Type

• Device Information

• Cookies (to improve website experience)

We never misuse this data.

2. How We Use Your Information – Hire Taxi from Jaipur Transparency

Your information is used only for genuine service-related reasons. Our goal is to offer smooth, safe, and efficient taxi services in Jaipur and across Rajasthan.

We use the information for:

• Confirming your taxi booking

• Assigning the nearest driver

• Providing accurate pickup/drop services

• Sharing trip details and driver information

• Handling customer support

• Improving our website and taxi services

• Sending offers or updates (only if you opt in)

We never sell, trade, or misuse personal data under any circumstances.

3. Data Protection – Secure Jaipur Taxi Booking

We understand the importance of data security, especially in today’s digital world. Jaipur Taxi Wala uses all possible security measures to keep your information safe.

Our safety practices include:

• Encrypted communication

• Secure booking database

• Limited access to staff

• Regular system updates

• No sharing of personal details without consent

Your trust means everything to us, and we make sure your data stays fully protected.

4. Sharing of Information – Honest and Transparent Approach

We believe in complete honesty. Jaipur Taxi Wala may share your details only in the following genuine situations:

4.1 With Taxi Drivers

We share limited details like your name, pickup point, destination, and contact number to ensure smooth travel.

4.2 With Payment Gateways

Only when you choose online payment. These platforms follow secure RBI-approved standards.

4.3 With Law Authorities

Only if required by legal authorities for investigation or verification.

We do NOT share information with:

• Marketing companies

• Third-party advertisers

• Unverified agencies

Your data stays safe with us.

5. Cookies & Website Tracking – Simple Explanation

Our website may use cookies to enhance your experience. Cookies help us understand:

• Which pages you visit

• How you use our website

• What improvements are needed

Cookies do not reveal your identity. You may disable cookies anytime from your browser settings.

6. Children’s Privacy – Safe & Responsible Usage

Our taxi services are meant for adults or individuals booking on behalf of families. We do not knowingly collect personal information from children under 18 years. If you feel a child’s data has been shared by mistake, contact us immediately.

7. Third-Party Services – Clarity for All Users

Sometimes we use third-party tools like Google Maps, payment gateways, and WhatsApp. Each of these services follows its own privacy policy.
We ensure none of these services misuse your personal data.

8. Call, WhatsApp & Email Communication Policy

When you contact Jaipur Taxi Wala using the following details:

• Phone: +91 9829006698

• Email: jaiswalumesh93@gmail.com

We may respond through call, SMS, or WhatsApp. This communication is done only to:

• Confirm your booking

• Provide driver information

• Resolve queries

• Share travel updates

We never spam your number or email.

9. Data Retention Policy – How Long We Keep Information

We retain your data only for the required period:

We keep information for:

• Completed bookings

• Customer support

• Legal and tax compliance

You may request deletion of your information anytime unless required by law.

10. Your Rights – Powerful & Transparent Control

Jaipur Taxi Wala respects every customer’s privacy rights. You have the right to:

• Request a copy of your personal data

• Ask us to update information

• Request deletion of your data

• Withdraw consent anytime

• Stop receiving promotional communication

Just contact us on +91 9829006698 or jaiswalumesh93@gmail.com and we will assist you promptly.

11. Data Deletion Request – Simple & Quick Process

If you want us to delete your data, you can simply:

• Call or WhatsApp us at +91 9829006698

• Email us at jaiswalumesh93@gmail.com

We ensure your data is erased within a reasonable time unless required for legal purposes.